Recent Posts

A Frozen Hose Can Spell Big Water Damage Trouble For Your Home In Chesterton

11/29/2023 (Permalink)

A Frozen Hose Outside Can Cause Water Damage Inside In Chesterton

The majority of owners understand the importance of weatherizing their homes long before winter's worst months hit the Chesterton area. While the interior pipes receive insulating wraps to keep them from freezing, a forgotten hose outside can ruin all the best efforts.

A frozen hose can cause water damage to your Chesterton home. This can happen when ice inside the hose swells up and moves into the water pipes inside the home, creating a blockage. When this blockage causes too much pressure, the pipes on the other side break.

If this happens in your basement, you might not realize it until long after the event. This can lead to several feet of standing water in your basement. We can pump this out with our truck-mounted pumps. It is much faster than allowing a sump pump to do the work. An added benefit is that we can then begin working on preventing as much water damage as possible. Finished basements require more restoration work than unfinished basements do, of course, but we need to get either type dry again.

When water soaks into materials like drywall, and they begin to swell, their removal and replacement need to happen to restore the area. Ground floors that become drenched by frozen pipes also require the same, but with electrical outlets in mind. While these certainly exist in the basement, occupants are not as tempted to use possibly compromised outlets downstairs as they are upstairs. We mark affected outlets, minimizing the danger involved. If needed, we have access to portable power sources, keeping our work on schedule.

Working as quickly as possible, we can keep water damage from spreading to other places in your house. This requires the use of machines to dry walls and pull moisture out of the air. While this takes time to complete, we want to assure you that we carry out our work using the most efficient methods possible. Our experience and training mean that not only do we prevent additional damage while mitigating existing problems, we also succeed in making everything just “Like it never even happened” for you.

SERVPRO® of Porter County is always here for you when you need someone skilled at protecting your home from water damage and other disasters. We know these happen when you least expect them, so we are always here, 24/7, every day of the year. Call us at (219) 476-1883.

Click here for more about Chesterton.

The SERVPRO Team Is The Right Team For Portage Home Restoration

11/29/2023 (Permalink)

Why SERVPRO - Cleaning And Removing Fire Damage From Portage Homes

With a border on Lake Michigan, Portage residents have great beach access and can watch the ships move in and out of Indiana-Burns Harbor. Even a town with so many idyllic spring and summer days like this one though has its share of fires and other disasters.

Cleaning up and removing fire damage to Portage homes requires a professional service with access to the latest equipment and training. That is why SERVPRO® should be your first choice to restore your home to its original, clean condition before the fire happened. Our local office connects with a nationwide network to source every cleaning agent or device needed to restore your home.

In most cases, sprinklers or firefighters extinguish residential fires before they consume structural or personal property. That usually means the majority of our efforts center on removing the residues left by smoke and soot on surfaces throughout the home. Residues fall into four categories: Dry, Wet, Protein, and Fuel Oil.

Dry residues contain few aerosols, so they are often powdery and easier for SERVPRO technicians to remove than other residues. They are the result after a fire burns very hot and leave fewer stains along with a less pungent set of odors. The only drawback to having dry residues is that the hotter fire destroys more property than cooler fires. Cleaning these residues can often be accomplished with dry sponges and a spray bottle of water or a mild detergent to break up thicker layers.

Wet residues contain more aerosols from liquids like solvents and varnishes. Fires that generate them burn slower and cooler, so while the residues are harder to remove, they are not spread as far throughout the home, affecting fewer rooms and surfaces. Technicians require stronger cleaning agents to remove the residues, and may also require a mechanical agitation device to carefully break up thicker residue layers without harming the surface underneath them.

Protein residues come from kitchen fires and are the result of burning fish, meat, and poultry. They are harder to see since the color usually runs from yellow to almost clear and only slightly discolor paint and wallpaper. Since they are greasy, the odors are far more pungent than dry or wet residues. Since odors travel farther and faster through a home than residues, even a small kitchen fire often forces us to deodorize an entire residence.

Fuel oil residues result from puff-backs. These only happen with oil burners that incorrectly ignite, jarring loose old soot, and push particles into the ductwork of a home. Few residences still use oil burners of this design, so the puff-backs only happen in older homes in Indiana and other parts of the Northeast. Removal is usually not difficult, but our technicians are careful not to scratch covered surfaces.

At SERVPRO of Porter County, our goal is to return every home to its clean, pre-fire damage condition. If you need our services, call our office at (219) 476-1883 today. We are here for you.

Visit the Lakefront and Riverwalk click here for more information.

The Use of Air Movers Stops Water Damage from Spreading within a House in Valparaiso

11/29/2023 (Permalink)

The convenience of a bathroom on every level of your Valparaiso home also means that disasters caused by water can happen in upstairs areas that might have otherwise never experienced problems. Many newly constructed homes house the water heater in the attic area or in another enclosed space overhead, as opposed in the basement.

When an upper-level bathroom's fixtures or pipes overflow or leak in a house in Valparaiso, water damage can spread downward quite rapidly. We use air movers and Injectidry systems to stop this from spreading after we arrive at your front door. 

Forcing air into enclosed wall cavities and across their exteriors means that water continually evaporates. Because of this steady evaporation, water cannot spread deeper into materials or spread to currently dry areas. Seepage stops, and drying begins.

With overhead leaks, water can end up inside not only walls but also inside the ceiling of the downstairs rooms and hallways. We drain this trapped water and then again use an Injectidry system to remove the remaining moisture. Although we must drain small weep holes initially to drain the water, we often use an already-existing hole, often for the room's lighting fixture, to insert the flexible tubing for the Injectidry system. 

In a hallway, an overhead fixture might not exist. Our Water Damage Restoration Technicians (WRTs) might use the area behind a smoke detector for this, or some other inconspicuous area. If our work leaves the area marred, our building services department can assist in restoring the area near completion of the job.

Another factor in restoring homes with water damage involves their HVAC and electrical systems. Ventilation ducts, once damp, can harbor microbial infestations, and this can lead to odors and unwanted health effects. Electrical wiring can short out when damp. Light switches might begin failing or working oddly. Our building services can help with these issues, also. Our Odor Control Technician works with customers closely to eliminate odors from water, fire, and other causes. 

SERVPRO® of Porter County trains our WRTs in how to use air movers and our other pieces of water damage restoration equipment and related tools helping your home's damage remain a temporary event with no long-lasting impact on your property. We answer our 24-hour services line, (219) 476-1883, every day of the year, helping ensure We're Faster To Any Size Disaster to all our customers across Portage, Chesterton, and Kouts.  

To learn more about Valparaiso, click here.

We proudly serve the communities of:

Check out our reviews on GoogleFacebookYelpAngie's List and the Better Business Bureau.

Valparaiso Property Owners Know SERVPRO Provides the Total Cleanup and Restoration Package

11/29/2023 (Permalink)

Why SERVPRO Makes Sense for Restoration Services in Valparaiso

For many decades, our SERVPRO® of Porter County team has worked to provide every customer in our service area the same fast response and quality output regardless of the disaster or its severity. We have continued to grow, and now we offer a comprehensive, full-service approach to recovery and restoration services, including specialized niches like air duct cleaning and biohazard cleanup along with full-scale rebuilds and construction solutions. We can help you to get your property back to preloss conditions quickly.

Water Damage
Water damage in Valparaiso is a nearly constant threat for our home and business owners, and a situation that our professionals must remain prepared to face at all times. For this reason, many of our staff have accreditations with water restoration through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) so no customer ever has to wait for qualified and experienced professionals to reach their address.

In this niche of the restoration industry, our SERVPRO professionals are experienced and knowledgeable. Many of our management overseeing our technicians on water damage recoveries in Valparaiso homes have more than a decade of experience on their own – adding a level of depth and expertise to each job that we do. Along with being accredited through the IICRC as Water Restoration Technicians (WRT), many of our team members also pursue the added coursework of Applied Structural Drying (ASD) to become even more valuable assets when disasters strike.

For as widespread as water damage can become throughout Valparaiso homes and businesses, we have the tools, products, and equipment to help noticeably reduce its presence the same day that we arrive. From our inventory of extraction machines to our mighty air movers and dehumidifiers, we can quickly gain control on issues like saturation and standing water damaging your property.

Fire Damage
When you are addressing fire damage in Valparaiso homes and businesses, it is essential to have a team of professionals that understand how quickly these situations can get out of control. From the spread of soot and smoke effects to the infiltration of harsh odors into materials and clothing in the house, our SERVPRO professionals have effective strategies, equipment, and products to overcome these damaging circumstances right away.

Our team has experience and continual education in employing the latest practices and approaches for fire loss recovery in Valparaiso homes. Not only do we arrive with advanced products like our HEPA vacuums, chemical sponges, cleaning products, but we also utilize the Esporta Wash System to help clean textiles and soft contents better than ever before. Also, we can address lingering odors in the house with multiple deodorization units for different scenarios and affected materials, such as:

•    Thermal & UV Foggers
•    Hydroxyl Generators
•    Ozone Machines

We are a full-service contractor to help our customers through fire loss scenarios in their Valparaiso homes and businesses as well. We have a construction arm led by a senior manager with decades of experience, helping us to complete jobs quickly and up to our high standards. When emergencies occur in your property, we can also help you deal with the insurance company to get the approval process started as promptly as possible.

Storm Damage
Much of our successes with our disaster relief team rely most heavily on our ability to manage storm damage to Valparaiso homes and businesses fast. The primary concern in these scenarios is the harm that has occurred to the outside of the structure, which could leave the property vulnerable to flooding and other harmful situations. We can offer a full-spectrum approach to restoration and mitigation in these circumstances, helping to both address breaches to the exterior of the house and to begin drying and cleaning out damages to the residence.

Our contracting division is led by one of our production managers with decades of experience, helping to provide the most effective and efficient approaches for your Valparaiso home. We can help to quickly address structural concerns temporarily with board up and tarping services to allow mitigation work like extraction and drying to begin. Once the storm even has passed, our team members can work on projects like tree removal and full-scale build back and reconstruction to make a structural compromise “Like it never even happened.”  

We contend with many natural disasters in our area, including tornadoes, heavy snowfall, hailstorms, and other compromising situations. Flash floods and unnatural flooding that occurs from structural breaches in your Valparaiso property require a fast and confident response with extraction, drying, and cleaning equipment. Our SERVPRO professionals arrive with the full measure of our deep inventory of recovery machines and products to get your residence back to normal quickly.

Mold Damage

While our entire team boasts decades in various facets of the restoration industry, many of these same managers holding multiple certifications from the IICRC, remediating mold damage in Valparaiso properties involves our most experienced and highly trained professionals. This division of our SERVPRO company gets led by a senior management professional boasting more than 20 years of experience in mold remediation.

Colonization can get out of control quickly, often spreading wildly out of sight in Valparaiso properties. We must work first to reduce the moisture feeding this organism by employing multiple drying tools like our air movers and dehumidifiers in key locations throughout the property. With moisture content readers, we can help to determine when relative humidity has dropped back below the established baseline, and it is safe to begin colony removal and recovery efforts for damaged construction materials.

Our team offers wrap-around support, walking you and your property through every phase of remediation, repair, and reconstruction your Valparaiso home needs when facing mold damage concerns.

We have been a prominent presence throughout the Greater Valparaiso area for decades, helping our friends and neighbors to overcome the worst of disasters that affect their properties. Our SERVPRO of Porter County team offers a comprehensive approach that can take your home or business through initial inspection, mitigation, restoration, reconstruction, and cleaning stages. Give us a call anytime disasters strike at (219) 476-1883.

https://www.ci.valparaiso.in.us

SERVPRO Tips: How to deal with torrential rains when they hit your home or business

10/1/2022 (Permalink)

When the sticky, hot air common during the “dog days” of summer collides with a cold front hinting of fall, Portage can be deluged with torrential rain. Areas of the city struggle with stormwater runoff issues, with flash flooding threatening to invade the lower levels of homes in locations with poor drainage history. If your home is the unfortunate recipient of unwanted water because of overland flooding, we can help manage it safely and quickly.

Poorly Maintained Gutters and Downspouts Contribute to Flooding

If it has been some time since your roof drainage system has had attention, clogged gutters and disconnected drains could be making flood damage in Portage more intense. When the system does not guide roof runoff properly, excess water saturates the ground right next to your foundation and can seep inside. The water moves through cracks or even straight through the semi-porous materials like cinder blocks or concrete that form the walls of the foundation. Wet moves to dry, and if the extra water has nowhere else to go, it can force its way inside to flood your basement.

Flood Water Contains Contaminants

Professional mitigation and remediation follow a thorough professional assessment of all aspects of residential flood damage. Our managers and technicians complete comprehensive training developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) before working on your project. We master the techniques needed to pump and extract and then contain floodwaters. Our technicians expect that water is contaminated with road and landscaping chemicals, sewage, organic waste such as dead animals and vegetation, topsoil, and silt. Our team follows local regulations when disposing of contaminated fluids, for your health and welfare and also that of the community. We clean and disinfect all affected surfaces with EPA-registered products to inhibit mold and other pathogen growth.

Thorough Structural Drying Must Follow Flood Water Removal

Removing flood waters is just the first step to complete flood damage mitigation and remediation. We follow up with a drying plan designed to return the moisture levels of structural components to normal readings. We use air movers and heaters to facilitate the transfer of absorbed water to vapor. Then we use evaporative or desiccant dehumidifiers to capture the moisture for off-site disposal.

SERVPRO of Porter County is ready to respond if your home suffers flooding from late summer storms. Call (219) 476-1883 day or night, secure in the knowledge that We’re Faster To Any Size Disaster.

Click here to see more of Portage. 

Why SERVPRO? 24/7/265 Restoration Company

9/24/2022 (Permalink)

Fire damage can occur at any given moment. It typically happens at the most inconvenient time, when you least expect it. If that’s the case, you need a 24/7 fire damage restoration company that’s Here to Help.® We come to your family’s rescue. That’s what we exist for. The heroes at SERVPRO are available 24 hours a day (including holidays), 7 days a week, 365 days of the year. We are here to make the fire damage at your residential or commercial property “Like it never even happened.” 

When you’re on vacation, enjoying the sun, playing in the sand, spending quality family time together on the beach, or, perhaps, when you’re at work giving a presentation, that’s typically when fire damage may strike. And once your neighbor makes that phone call informing you there’s a fire at your home, that’s when everything changes everything. That’s when everything comes to a halt. Again, it tends to occur at the most inconvenient times. No time is ever a good time.

If your home or business is hit with a fire, here are some fire damage emergency tips for you: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so you don’t further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

The experienced and qualified team at SERVPRO is faster to any size disaster. We will get your property back to pre loss condition. We’re committed to responding immediately -- no matter the time of day or night. Did you know a faster response helps prevent secondary damage, and it helps reduce costs? It’s true. That’s why we are big on quick response time. 

Smoke and Fire From a Home After Damage is Tough--Not For SERVPRO Though

9/24/2022 (Permalink)

While many effects linger throughout your home after a fire occurs, homeowners do not have the resources and advanced equipment to handle removing and restoring them on their own. Our professionals offer effective and fast service following a fire, and that includes restoring and combatting threats to the indoor air quality including smoke damage, contaminants, and a persistent harsh odor.

When it comes to removing the effects of smoke and fire odor from your Valparaiso property, time is of the essence to get the right trained professionals to your home to get the processes started. Recovering from a fire gets more difficult the longer that you wait to secure restoration services, so it is important to reach out to our SERVPRO professionals as promptly as possible once the first responders and firefighters have extinguished the blaze and secured the property.

Smoke damages can affect your home in many ways from a residue or powdery film on contents and surfaces throughout the affected areas to the lingering odor that can become embedded into surfaces and materials as pores open more in the excessive heat of a fire. In many ways, these pungent odors can get concealed in the materials themselves and not re-emerge until specific atmospheric or temperature conditions release them. That is why professional cleanup is vital, as we can identify these problems and address them during our restoration.

We have many advanced tools and equipment that can help us to eliminate odors from the recent fire in your home permanently. For fire recovery, we often rely on our hydroxyl generators and our thermal foggers for deodorization. They can both work in different ways to neutralize odor molecules and leave no discernable scent behind. Unfortunately, a situation known as phantosmia has no solution from our SERVPRO crew.

While there might be many concerns that come with restoring your home after a fire, many find that the lingering odor can make comfortable living a challenge. Let our SERVPRO of Porter County emergency response team help you through all facets of fire restoration by calling (219) 476-1883.

Here is the VFD.

Valparaiso Water Damage? DIY or Call SERVPRO?

9/20/2022 (Permalink)

Use Quality Products and Equipment on Water Damage in Your Valparaiso Home

Regardless of the type of water damage you suffer from on your property in Valparaiso, it helps to have a restoration professional at your side. You never want to put you or your family in harm's way; we can help you avoid hazards that often occur after water intrudes. Take advantage of years of experience and valuable training.

Having advanced equipment and professional products available to deal with water damage in your Valparaiso home can often make a massive difference in the quality of your restoration. Homeowners that do not follow the proper use of products and equipment can unwittingly cause additional damage. We highly recommend you call a local restoration expert for help.

By calling a professional, you gain access to skilled workers with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), like the technicians offered at SERVPRO. Our highly trained technicians use moisture detectors, moisture meters, hygrometers, dehumidifiers, air movers, and water extractors of all shapes and sizes. The proper equipment and training help improve the quality of the services we offer, as well as the results you receive.

SERVPRO also follows strict safety procedures and uses specialized personal protective equipment (PPE) to ensure a safe, secure working environment. Different types of:
Gloves
Eyewear and goggles
Respirators and masks
Rubber boots
Full-body suits, Tyvek
 We also use electrical circuit testers and ground fault circuit interrupters (GFCI) on all restoration equipment to help avoid any electrical hazards that may arise.

SERVPRO technicians train year round to provide you with quality restoration services you can trust. Every member of our restoration team takes part in our employee certification training program (ECTP) as well as ongoing specialization training in various areas. We can help you find quality solutions that fit your unique situation and provide suggestions that help limit future problems.

Call our staff at SERVPRO of Porter County with any questions you might have or to start your home’s water damage restoration service, today. We have entire emergency response teams available 24-hours a day, 7-days a week, 365-days a year for your convenience. Think ahead, prepare your homes in Portage, Chesterton, and Kouts against future water damage issues now. (219) 476-1883

https://goo.gl/maps/tK4Rnj3Fudi5XuXE8

 

The Real Truth Behind Fire Damage Remediation in Valparaiso

9/20/2022 (Permalink)

Why SERVPRO Deodorizes Smoke Damage that Happened Inside an Attic in Valparaiso

Three aspects of your attic over your Valparaiso home can become the refuge of soot particles that continue plaguing your family with foul odors. Anything your family stored in this area of your home can become saturated in soot particles and slowly give off odors. We also must consider the soot affecting the wooden structure and exposed insulation.

When your property in Valparaiso sustains smoke damage in the attic or another enclosed space, stripping it of the soot makes deodorization of the rest of the house more complete. Soot particles and ash, as well as aerosolized oils and other liquids from the fire, can become airborne and travel through the HVAC system. We want to prevent this from happening, as it can affect the rest of your home. 

We bring the items stored in the attic down and place them into a chamber where we can clean them. We might approach you about moving these items to our secure warehouse if we do not have sufficient space or the items seem highly damaged. Cleaning these and then placing the contents in new boxes eliminates any residue that might produce odor.

Attic insulation can retain large amounts of fire-related particles. When we determine this to have happened, our building services staff remove the damaged insulation. If soot deposits only cover the outer layer of the insulation, we can vacuum this away and leave the insulation intact. Once we finish the cleaning and other work required, we install new insulation.

The structure of a typical attic consists of exposed timbers and other wood pieces. This can include the floor, ceiling, walls, among other structures. Small doors might separate smaller sections of the attic, too. Unsealed wood quickly absorbs soot particles into the pores because these small molecules retain a lot of the heat from the fire. Once in, they often become wedged into place.

Sanding these items also removes the wood, so we only use this where charred wood occurs. Blasting with soda pellets is a non-toxic way that pulls embedded soot out of these pores. It also extracts soot from in between wooden pieces. However, it is gentle enough to be used on any painted surfaces, such as window frames and smaller doors.

SERVPRO of Porter County performs odor control after a fire by looking at all areas of the affected home. Our coverage area includes Chesterton and Porter, as well as Kouts and Burns Harbor. Call us at (219) 476-1883 for these and other services that help restore your property after a disaster.

Click here to see more info about the city of Valparaiso.

We proudly serve the communities of:

Check out our reviews on GoogleFacebookYelpAngie's List and the Better Business Bureau

Why SERVPRO? We Extract Water Rapidly & Efficiently in Porter County

9/20/2022 (Permalink)

We will be there every step of the way for your water loss. Clean up of minor spills and quickly discovered leaks are certainly within the DIY capabilities of a homeowner who has a bucket and a mop. On the other hand, if a major plumbing fail or an appliance malfunction pours gallons of water into your home, you need to find trustworthy professional help. Not only are the quantities of water in these cases substantial, but the migration of the fluid into building cavities and materials is also a concern. 

We Extract Water Rapidly and Efficiently in Porter County

All it takes is a broken dishwasher hose, a ruptured water heater, or a clogged toilet to require significant water removal. Our ability to respond fast with a well-trained and equipped crew is why we can extract large amounts of water safely and to dry out spaces thoroughly. Investment in training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) aligns with investment in up to date, commercial-grade equipment and products to provide our customers with results that meet or exceed industry best practices.

We Follow Research-Based Protocols

A solid understanding of the science of drying, psychrometry, is why SERVPRO of Porter County efforts in removing water and returning your home to preloss condition are successful. Research demonstrates that the more liquid water initially removed, the faster and more efficient drying operations can be. Our submersible pumps clear out water deeper than two inches. Wanded extractors then take on the task of removing as much of the remaining fluids as possible. 

We Are Skilled at Moisture Detection and Monitoring

Mastery of IICRC coursework in the tracing of water migration combined with decades of experience in detection implementation are why SERVPRO can go that extra mile for our customers. Surfaces can look dry, yet hide caches of water in cavities or absorbed into the structural components. We use thermal imaging to find temperature disparities that signal trapped water and moisture meters to set drying goal baselines. Controlled demolition techniques like flood cuts or weep holes release hidden water. Air movers and heaters accelerate evaporation, moving water into the air for our commercial dehumidifiers’ collection and disposal.

Dependable and experienced workers and top-notch equipment are why SERVPRO of Porter County meets your water removal needs fast. Contact us today! We are faster to any disaster and ready to make things "Like it never even happened."