The Way Our SERVPRO Professionals Get to Work for You

We created this video to show every potential customer facing an emergency the level of dedication and commitment that our team exhibits all day every day. From our immediate response to disasters with 24/7 call and email reception through our rapid response team available anytime for mitigation and restoration services when you need them the most, our SERVPRO of Porter County team is ready. The entire staff from our technicians to our administration works to do their part to process information quickly to get our IICRC-certified professionals mobile as promptly as possible.

These still images show a lot of our staff taking phone calls. As this is the primary means of reaching our dedicated professionals in an emergency, we spend a great deal of time on the phone with customers working through the logistics of their particular situation to get the right professionals to their doorstep quickly. The video here shows even our owners Sean and Tiffany Mitchell doing their part to shoulder the responsibilities of our busy office, in addition to senior leadership like our Project Manager Josh Curtis.

Preparedness when emergencies occur is one thing, but managing current jobs and restoration projects through to completion is another. Our entire team meets daily to discuss active jobs, their progress, and what each project requires to reach completion. In these meetings, the owners and management can best divide our workforce to ensure that every active project is getting the personnel and equipment necessary to exceed the expectations of the customer by meeting deadlines with quality service.

Being available 24/7 requires considerable commitment from employees at every level of our SERVPRO of Porter County team. We will be there for you whenever disaster strikes with the technicians and equipment to make it “Like it never even happened.” Give us a call anytime you need us at (219) 476-1883.